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Terms of Service

Last updated: August 14, 2026

1. Agreement

These Terms of Service (“Terms”) are a binding agreement between you and Shiney Inc, a Delaware corporation (“Shiney”, “we”, “us”), governing your use of the Cotype desktop application (for macOS and Windows), website, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company, you represent that you have authority to bind that company, and “you” refers to it.

2. Eligibility and accounts

You must be at least 13 years old (or the age of digital consent in your country) to use the Service, and at least 18 to purchase a subscription. You are responsible for the accuracy of your account email and for all activity under your account. Sign-in links sent to your email are for your use only — keep access to your email secure and notify us promptly of any unauthorized use.

3. License and restrictions

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the Cotype app for your own use in accordance with these Terms. You may not:

  • copy, modify, distribute, sell, rent, or sublicense the Service or any part of it;
  • reverse engineer or attempt to extract the source code of the app or our backend, except where permitted by law;
  • circumvent usage quotas, rate limits, billing, or security measures;
  • use automated means to access the Service other than through the app itself;
  • resell the Service or use one account to provide the Service to multiple people.

4. Acceptable use

You agree not to use the Service to:

  • violate any law or the rights of others;
  • record any person’s voice or conversation without the consent required by applicable law — you are solely responsible for complying with recording and wiretap laws in your jurisdiction;
  • generate or distribute content that is unlawful, defamatory, harassing, or deceptive (including impersonating others without authorization);
  • transmit malware or interfere with the operation of the Service;
  • submit content you do not have the right to use.

We may suspend or terminate accounts that violate this section.

5. Your content and AI output

You retain ownership of the audio, text, and other content you submit (“Input”) and, as between you and us, of the text the Service generates for you (“Output”). You grant us a limited license to process your Input and Output solely to provide, maintain, and improve the Service as described in our Privacy Policy. We do not use your content to train AI models.

AI disclaimer: Output is generated by artificial intelligence and may be inaccurate, incomplete, or inappropriate for your purpose. Output is not professional advice. You are responsible for reviewing Output before relying on it or sending it to anyone, and for how you use it. Similar Output may be generated for other users.

6. Subscriptions, billing, and refunds

  • Paid plans are billed in advance on a recurring basis through Stripe and renew automatically until cancelled.
  • Plans include usage quotas; we may throttle or pause usage that exceeds your quota until it resets or you upgrade.
  • You can cancel at any time; cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law, payments are non-refundable and we do not prorate partial periods.
  • If a free trial is offered, you will be charged when the trial ends unless you cancel before then.
  • We may change prices with at least 30 days’ notice; changes apply from your next renewal.
  • If a payment fails, we may suspend paid features until it is resolved.

7. Third-party services

The Service relies on third-party providers (including speech-to-text and AI text-generation APIs, payment processing, and hosting). We are not responsible for third-party services, and their availability may affect the Service. Operating-system permissions (such as microphone and accessibility access) are required for core features; the app will not function fully without them.

8. Intellectual property

The Service — including the app, website, branding, and all software — is owned by Shiney and protected by intellectual property laws. Except for the license in Section 3, no rights are granted to you. Feedback you send us may be used without restriction or compensation.

9. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service (in which case we’ll give reasonable notice and, for discontinuation, a pro-rata refund of prepaid fees). Sections 5 and 8 through 13 survive termination.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHINEY AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE — INCLUDING ANY USE OF OR RELIANCE ON OUTPUT — EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

12. Indemnification

You will indemnify and hold Shiney harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your Input, your use of Output, your violation of these Terms, or your violation of any law or third-party right — including recording-consent laws.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us at support@cotype.io and attempt to resolve the dispute informally for 30 days. Any dispute not resolved informally will be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction. To the extent permitted by law, disputes must be brought individually — not as a plaintiff or class member in any class or representative proceeding — and any claim must be filed within one year of when it arose.

14. Changes to these Terms

We may update these Terms from time to time. For material changes, we will notify you by email or in the app at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree, stop using the Service and cancel your subscription.

15. General

These Terms and the Privacy Policy are the entire agreement between you and Shiney regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Contact: Shiney Inc (Delaware, USA) — support@cotype.io.